Pitstop360

Preparing for launch

Car care,
connected.

A platform bringing drivers, garages, bookings and payments together across web and mobile. Built in-house, from the customer journey to the systems underneath.

The work: Product design & engineering
The world it serves: Drivers & garages
The delivery: Web, iOS & Android

Pitstop360 — Component preview · demonstration data

Take a closer look

Component preview · demonstration data

The software behind the experience

A working day.
Considered from every side.

Actual components from the product in development, shown with synthetic data. Explore the operational detail behind the web and mobile experience.

Explore the product details

Inspect the interface

Booking calendar

Give the working week a shape.

A calendar connects bookings to the garage’s available time. Seeing the week together makes the relationship between individual appointments and the working day visible.

Pitstop360 · Component preview · demonstration data

Inspect the interface

Customer visit timeline

Keep the driver in the picture.

The customer has a different question: what is happening to my car? A vehicle summary and a five-stage service timeline make the next step understandable, from confirmation to collection.

Pitstop360 · Component preview · demonstration data

Inspect the interface

Workshop capacity

Make capacity understandable.

An hourly heatmap makes busier and quieter periods visible. The detail is useful to the people organising the workshop, while the customer sees the simpler service journey.

Pitstop360 · Component preview · demonstration data

Inside the build

The product, end to end

The challenge

Make car maintenance easier to arrange, and give garages a clearer way to manage their day.

What goes into it

Driver and garage experiences, booking and payment workflows, mobile apps and service integrations.

One booking. Two different needs.

The driver needs to understand the next step. The garage needs to organise the working day. Separate interfaces make the same service journey useful to both, without asking either person to work around the other’s tools.

A product beyond the first screen.

Bookings sit alongside the everyday work of running a garage: capacity, workshop reporting and customer progress. The web and mobile interfaces are parts of the same product, with the operational detail treated as carefully as the first impression.